Welcome to the Terms and Conditions page of Polkadot Official (accessible via polkadotofficial.co.uk, “we”, “us”, or “our”). These terms govern your access to and use of our website, as well as the purchase of products through our online platform. By using our website and services, you agree to comply with and be bound by these Terms and Conditions in full.
- Website Use
You must be at least 18 years old or possess the legal authority to form binding contracts to use our site and purchase products.
By creating an account or making a purchase on Polkadot Official, you agree to provide accurate, current, and complete information.
You are responsible for maintaining the security of your account details and any activities under your account. - Product Availability and Pricing
The availability and prices of products on Polkadot Official are subject to change without notice.
While we make every effort to ensure product descriptions and pricing are accurate, discrepancies can occur. We reserve the right to correct any errors and cancel orders if necessary. - Order Acceptance and Confirmation
Placing an order on Polkadot Official constitutes an offer to purchase. We reserve the right to accept or decline your order for various reasons, such as product availability or pricing errors.
Receiving an order confirmation email from us does not confirm our acceptance of your order, but simply acknowledges that we have received your order. - Payment and Billing
Payments are processed at the time of order placement.
By providing your payment details, you authorise us to charge the total amount of your order, including any applicable taxes and shipping fees, to your selected payment method. - Shipping and Delivery
For details on shipping methods, costs, and delivery times, please refer to our Shipping Policy.
Polkadot Official is not responsible for shipping or delivery delays that are outside of our control, including issues caused by shipping carriers, weather, or other unforeseen circumstances. - Returns and Exchanges
Our Return and Exchange Policy outlines the process for returns, exchanges, and refunds.
Returns or exchanges that do not meet the criteria set forth in our policy may be refused. - Intellectual Property
All content on Polkadot Official, including trademarks, logos, images, text, and other materials, are owned by Polkadot Official or its licensors and are protected by copyright and other intellectual property laws.
Reproducing, distributing, or altering any content from our website without our express permission is prohibited. - Limitation of Liability
Polkadot Official and its affiliates are not responsible for any indirect, incidental, or consequential damages arising from your use of our website or the purchase of products.
Our total liability in connection with any product purchased from Polkadot Official is limited to the amount you paid for the product. - Governing Law and Jurisdiction
These terms are governed by the laws of the United Kingdom.
Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom. - Changes to Terms and Conditions
Polkadot Official reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon posting on our website.
By continuing to use Polkadot Official after changes are made, you accept and agree to the updated terms. - Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@polkadotofficial.co.uk